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Outview LLC · Last updated: June 2026

Terms of Service

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern your access to and use of the Rielto platform (“Platform”), operated by Outview LLC, a company incorporated in the State of Wyoming, United States, with registered address at 5830 East 2nd St, Ste 7000, Casper, Wyoming 82609, USA (“Company”, “we”, “us”, or “our”).

By registering for an account, requesting access, or using any part of the Platform, you (“User”, “you”) agree to be bound by these Terms. If you do not agree, do not use the Platform.

These Terms constitute a legally binding agreement between you and Outview LLC. If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Services

Rielto is an AI-native visual marketing platform that transforms property photographs into professional marketing packages, including:

  • Enhanced professional photographs processed via AI
  • Cinematic video (15 or 30 seconds) generated from your photos
  • Multichannel marketing copy (promotional, Instagram, portal listing)
  • Professional voiceover synchronized to the generated video
  • AI-generated voiceover script

The Platform is intended exclusively for professional use by real estate agents, vacation rental managers, hotel and hospitality operators, and similar professionals in the property and experience marketing sector.

We reserve the right to modify, suspend, or discontinue any feature of the Platform at any time with reasonable notice.

3. Account Registration and Access

3.1 Waitlist and Approval Process

Access to the Platform is currently granted through a controlled launch program. Submitting a waitlist request does not guarantee access. We review all applications and approve accounts at our sole discretion based on professional fit and capacity constraints.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Ensuring your account information is accurate and up to date
  • Notifying us immediately of any unauthorized use of your account

You may not share your account credentials with third parties or allow others to use your account.

3.3 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Platform. By using the Platform, you represent that you meet these requirements.

4. Use of the Platform

4.1 Permitted Use

You may use the Platform solely for your own professional marketing activities related to properties or experiences you have the right to market. You agree to use the Platform in compliance with all applicable laws and regulations.

4.2 Content You Upload

By uploading photographs or other content to the Platform (“User Content”), you:

  • Represent and warrant that you own the content or have all necessary rights, licenses, and permissions to use it and to grant us the rights described below
  • Grant us a limited, non-exclusive, royalty-free license to process, store, and use your content solely to provide the Platform services
  • Retain all ownership rights to your original photographs

You are solely responsible for ensuring that your User Content does not infringe any third-party intellectual property rights, privacy rights, or applicable laws. You must have the right to photograph and commercially exploit all properties and persons depicted in your uploaded content.

4.3 Prohibited Uses

You may not:

  • Use the Platform for any unlawful purpose or in violation of these Terms
  • Upload content that infringes third-party intellectual property, privacy, or personality rights
  • Upload content depicting persons without their consent
  • Attempt to reverse engineer, decompile, or extract the underlying AI models or proprietary algorithms
  • Use the Platform to generate content for competitors or to build competing services
  • Resell, sublicense, or commercially redistribute Platform outputs as a standalone service without our written consent
  • Use automated scripts, bots, or scrapers to access the Platform
  • Circumvent any access controls, credit limits, or usage restrictions
  • Upload content that is illegal, defamatory, obscene, or harmful

4.4 Generated Content

The marketing packages generated by the Platform (“Generated Content”) are provided for your professional use in marketing the specific property or experience for which they were created. You may use Generated Content for legitimate property marketing purposes including portals, social media, websites, and advertising.

Generated Content may not be used to misrepresent a property, deceive prospective buyers or renters, or for any fraudulent purpose.

5. Credits, Plans, and Payments

5.1 Credit System

The Platform operates on a credit-based system. Each generation consumes credits according to the following schedule:

  • 15-second video, no voiceover — 50 credits
  • 30-second video, no voiceover — 75 credits
  • 30-second video, with voiceover — 100 credits
  • Variation (voice or music change) — 40 credits
  • Variation (language change) — 80 credits

5.2 Subscription Plans

We offer the following subscription plans (prices shown in EUR; USD equivalent at 1:1 parity):

  • Free Trial: 100 credits, one-time, non-recurring, granted upon account approval. Watermark applied to Generated Content.
  • Starter: €89/month · 400 credits per billing cycle
  • Pro: €249/month · 1,200 credits per billing cycle

Plan details, including features and credit allocations, are described on the Platform pricing page and may be updated from time to time with notice.

5.3 Credit Recharges

Users on paid plans may purchase additional credit bundles at any time. Purchased credits do not expire and are not subject to the monthly reset. Recharge bundles are not available on the Free Trial.

5.4 Billing and Renewal

Subscriptions are billed monthly in advance. Your subscription renews automatically at the end of each billing cycle unless cancelled. You authorize us to charge your payment method on file for each renewal.

5.5 Refunds and Cancellations

You may cancel your subscription at any time. Upon cancellation, you retain access to the Platform and your remaining credits until the end of the current billing cycle. We do not provide refunds for unused credits or partial billing periods, except as required by applicable law or as described in Section 5.6.

5.6 Credit Refunds for Failed Generations

If a generation fails due to a Platform error (not user error or content issues), reserved credits are automatically refunded to your account. Specific refund rules per pipeline stage are described in the Platform documentation.

5.7 Price Changes

We reserve the right to change our pricing with at least 30 days’ written notice. Price changes take effect at the start of your next billing cycle following the notice period.

5.8 Taxes

Prices shown are exclusive of applicable taxes. You are responsible for all applicable taxes, including VAT, GST, or sales tax, based on your jurisdiction.

6. Intellectual Property

6.1 Platform and Technology

The Platform, including its underlying technology, AI models, software, interface, and all proprietary methodologies, is owned by Outview LLC and protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in the Platform or its underlying technology.

6.2 Generated Content Ownership

Subject to your compliance with these Terms and full payment of applicable fees, we assign to you all rights in the Generated Content produced from your User Content, to the extent permitted by law. You acknowledge that:

  • Generated Content is produced by AI systems and may have limitations under certain jurisdictions’ copyright laws regarding AI-generated works
  • We make no representation that Generated Content is free from third-party claims
  • The same or similar outputs may be generated for other users using similar inputs

6.3 Feedback

If you provide suggestions, feedback, or ideas about the Platform, you grant us a perpetual, irrevocable, worldwide license to use such feedback for any purpose without compensation to you.

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your data as described in the Privacy Policy.

8. Disclaimers and Limitation of Liability

8.1 Platform Provided “As Is”

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT GENERATED CONTENT WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

8.2 AI-Generated Content Disclaimer

Generated Content is produced by AI systems and may contain inaccuracies, imperfections, or unexpected results. You are solely responsible for reviewing Generated Content before use and for ensuring it accurately represents the property or experience being marketed. We are not liable for any consequences arising from the use of Generated Content in your marketing activities.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUTVIEW LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

8.4 Indemnification

You agree to indemnify and hold harmless Outview LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.

9. Term and Termination

9.1 Term

These Terms are effective from the date you first access the Platform and continue until terminated.

9.2 Termination by You

You may terminate your account at any time by contacting us or using the account deletion functionality in the Platform settings. Termination does not entitle you to a refund of any prepaid fees.

9.3 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms
  • We are required to do so by law
  • You engage in fraudulent or abusive behavior
  • Your account is inactive for more than 12 consecutive months on a free plan

9.4 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. We will delete your account data in accordance with our Privacy Policy. Generated Content you have already downloaded is not affected.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

For users located in the European Union, nothing in these Terms limits your rights under applicable EU consumer protection laws or mandatory statutory provisions of your country of residence.

10.2 Dispute Resolution

We encourage you to contact us first to resolve any dispute informally. If informal resolution fails:

  • Users in the United States: disputes shall be resolved by binding arbitration in Casper, Wyoming, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
  • Users in the European Union: you may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. You also retain the right to bring proceedings before the courts of your country of residence.

10.3 Class Action Waiver

To the extent permitted by applicable law, you waive any right to participate in a class action lawsuit or class-wide arbitration against Outview LLC.

11. General Provisions

11.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Outview LLC regarding the Platform and supersede all prior agreements.

11.2 Modifications

We may update these Terms from time to time. We will notify you of material changes via email or Platform notification at least 14 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

11.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

11.5 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

11.6 Contact

For questions about these Terms:

Outview LLC
5830 East 2nd St, Ste 7000
Casper, Wyoming 82609 — US
Email: legal@rielto.io